Quote first, fix once
We’re a quote-first trade, and we think that’s the fair way to do it. For a fault, we come out, get under the door and tell you what’s actually wrong and what it’ll cost before we start: a call-out, then an on-site repair price. For a new door, we measure the opening and the headroom on site and quote it properly.
What we won’t do is give you a number over the phone or off a web page, because a garage door that looks identical from the driveway can be a very different job once we’re in behind it. We’d rather quote you the truth than a figure that changes when we turn up.
We know this patch
Gosford is its own thing: apartment carparks and roller doors on the flat by Brisbane Water, houses and sectional doors up the hills. Salt in the air and a genuinely wet climate mean doors here wear differently to doors an hour inland. Knowing that is half the job; it’s why we’ll tell a coastal customer to keep an eye on their springs, and why we push galvanised hardware near the water.
